Making the Most of
Your Automated ReadyConference
ReadyConference puts you in control of your conference. The
following tips will help you conduct your automated conference
as professionally as possible.
Know Your Passcode.
Because your ReadyConference is not started by a conference
support specialist, entering a passcode is the only way to
access your conference. Your reservationist will assign a
passcode to your call when you make your reservation or set
up your account. You have three opportunities to enter your
passcode. If your third attempt fails, contact Reservations
to verify the meeting time, passcode and dial-in telephone
Increase Security With Moderator Features.
Your Moderator Features enable you to press
*92 to hear a roll call; press *93 to terminate all participant
lines; press *94 to lock and unlock your conference; press
*96 to mute all participant lines; and press *97 to “un-mute”
all participant lines. Please request Moderator Features at
the time of your reservation. They are available at no charge.
Choose Music On-Hold.
Increase security by playing music into
the conference until you are ready to begin, thereby ensuring
you are in control of your conference.
Begin With a Roll Call.
Kick off your ReadyConference meeting with
a roll call. Then, use the entry and exit tones that are played
into the conference when participants join and leave the call
to update meeting attendance. When you hear an entry tone,
it helps to ask, “Who just joined us?”
Record Your ReadyConference.
If you reserve your Scheduled ReadyConference
via the Web, you can record your conference. A replay will
be available once you’ve reached your scheduled end
Identify Yourself When Speaking.
State your name when speaking during your
ReadyConference to avoid confusion. For example, say, “This
is John, and I think....”
Reduce Background Noise.
Office equipment and loud talking can disrupt
your meeting. Press *6 to mute your line during noisy situations,
then press *6 again to “un-mute” your line when
you’re ready to communicate.
Never Place Your Line on Hold.
If you must step away from the conference
for a moment, do not place your line on hold. The on-hold
music will be played into the conference already in progress.
If another participant sends on-hold music into your conference,
press *0 for assistance from a reservationist.
Turn It Up.
If you have trouble hearing other participants,
press *4 to increase the conference volume. If other participants
have trouble hearing you, press *5.
Turn It Down.
To decrease the volume of other participants'
voices, press *7. To decrease the volume of your voice, press
Assistance is Always Available.
If you need help during your automated
conference, press *0 to reach a reservationist or press *1
to access the Help Menu. Pressing the star key (*) automatically
re-admits you to your meeting.
Control Your Invitation Distribution.
When faxing or e-mailing the telephone
number for your ReadyConference, take an extra step to verify
the fax number or e-mail address before transmitting the document.
Only share the dial-in number and passcode with the people
you have authorized to attend the meeting.
Limit Distribution of ReadyConference
Due to the 24/7 access of ReadyConference,
we recommend limiting the distribution of your passcode to
prevent misuse of your account.