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Conference Tips

Making the Most of Your Automated ReadyConference
ReadyConference puts you in control of your conference. The following tips will help you conduct your automated conference as professionally as possible.

Know Your Passcode.
Because your ReadyConference is not started by a conference support specialist, entering a passcode is the only way to access your conference. Your reservationist will assign a passcode to your call when you make your reservation or set up your account. You have three opportunities to enter your passcode. If your third attempt fails, contact Reservations to verify the meeting time, passcode and dial-in telephone number.

Increase Security With Moderator Features.
Your Moderator Features enable you to press *92 to hear a roll call; press *93 to terminate all participant lines; press *94 to lock and unlock your conference; press *96 to mute all participant lines; and press *97 to “un-mute” all participant lines. Please request Moderator Features at the time of your reservation. They are available at no charge.

Choose Music On-Hold.
Increase security by playing music into the conference until you are ready to begin, thereby ensuring you are in control of your conference.

Begin With a Roll Call.
Kick off your ReadyConference meeting with a roll call. Then, use the entry and exit tones that are played into the conference when participants join and leave the call to update meeting attendance. When you hear an entry tone, it helps to ask, “Who just joined us?”

Record Your ReadyConference.
If you reserve your Scheduled ReadyConference via the Web, you can record your conference. A replay will be available once you’ve reached your scheduled end time.

Identify Yourself When Speaking.
State your name when speaking during your ReadyConference to avoid confusion. For example, say, “This is John, and I think....”

Reduce Background Noise.
Office equipment and loud talking can disrupt your meeting. Press *6 to mute your line during noisy situations, then press *6 again to “un-mute” your line when you’re ready to communicate.

Never Place Your Line on Hold.
If you must step away from the conference for a moment, do not place your line on hold. The on-hold music will be played into the conference already in progress. If another participant sends on-hold music into your conference, press *0 for assistance from a reservationist.

Turn It Up.
If you have trouble hearing other participants, press *4 to increase the conference volume. If other participants have trouble hearing you, press *5.

Turn It Down.
To decrease the volume of other participants' voices, press *7. To decrease the volume of your voice, press *8.

Assistance is Always Available.
If you need help during your automated conference, press *0 to reach a reservationist or press *1 to access the Help Menu. Pressing the star key (*) automatically re-admits you to your meeting.

Control Your Invitation Distribution.
When faxing or e-mailing the telephone number for your ReadyConference, take an extra step to verify the fax number or e-mail address before transmitting the document. Only share the dial-in number and passcode with the people you have authorized to attend the meeting.

Limit Distribution of ReadyConference Information.
Due to the 24/7 access of ReadyConference, we recommend limiting the distribution of your passcode to prevent misuse of your account.

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