A guide to the telecommunications vocabulary
commonly used at Argo Navis IT, Premiere Conferencing and
in the conference call industry.
A service that provides voice prompts to guide a caller through
a recorded program. Audiotex is one of our SoundByte services.
A Premiere Conferencing representative actively providing
assistance to the moderator(s) throughout the call. This might
include welcoming participants, introducing speakers and leading
an Electronic Question and Answer Session.
A method of simultaneously distributing information and materials
to multiple locations in a short period of time.
The piece of conferencing equipment used to connect three
or more telephone lines so that everyone can participate in
the same telephone call.
Conference Support Specialist:
A conference operator.
A one-way communication mode that enables conference participants
to listen, without having the ability to speak to others on
the conference. This feature is commonly used with larger
calls to eliminate background noise.
The participant hosting the conference call. As a representative
of the host organization, this person usually facilitates
the conference or event.
A conference call where all lines are open so that all callers
can be heard and can interact with each other freely. This
feature is most commonly used with a small group of participants.
A replay of your conference call made possible through our
With assistance from the Conference Support Specialist, the
moderator can learn how many callers are on the line as well
as their names and affiliations.
A separate, smaller conference taking place within a larger
group. Often, participants in a large conference will break
out into smaller groups for separate discussions. The Conference
Support Specialist can easily reassemble the larger conference
group at the appointed time or cue.
Also known as Web Reservations, this option enables you to
reserve, change or cancel your Scheduled ReadyConference over